Delivery Processing Time

All orders are processed within 1-3 business days. Orders are not delivered on weekends or holidays.

If we are experiencing a high volume of orders, delivery may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Delivery Rates

The delivery charges for your order will be as follows:

Purchased Amount (excluding GST)	Delivery Charges (excluding GST)
$0.00 to $80.00	$8.00
$80.01 & Above	Free of Charge

 

 

PaperWorm only delivers within Singapore except:

• Jurong Island
• Sentosa Island
• Alps Avenue/Airport Cargo
• PSA Terminals
• Jurong Port
• SAF Camps or Homeland Defense sensitive installations
• Shipyards

 

Can I make changes to my items or delivery address after order has been done?

While we will try our best to accommodate your request for changes, it might lead to a delay in the delivery. However, do note that we reserve the right to reject changes as well due to operational constraints. For delivery address changes, please contact us at contact@paperworm.com.sg by 12pm the day before delivery.

 

Can I cancel my order?

Email to contact@paperworm.com.sg for any changes or cancellation to your order.

For purchases to be delivered overseas, please contact us at contact@paperworm.com.sg

 

Taxes

All displayed prices are subjected to prevailing GST. At checkout, total GST will be displayed and added to the total amount payable.